The staff was extremely helpful! Keith was great in helping me reserve a unit, even when I wasn't sure what day I needed it exactly. And Carrie was super accommodating when my movers showed up and told me I needed a bigger unit. She made the transition very easy for me and helped me find the best price/size solution. I would recommend Sunbelt in Forney to anyone!
Can't say enough about this place..Best Customer service and more....
Carrie was so awesome, the entire step of the way. I transitioned to 3 different units over 6 months and they were smooth and efficient every time. I would definitely recommend them.
Carrie is the bestest! She has been there from day one & is the true meaning of human kindness. In the helping industry, sometimes we lose sight of what it means to be human & have compassion. Carrie goes above & beyond to make sure you’re taken care of! She has forged a relationship with me that will have me a lifelong customer! (Even if that means I have to buy more stuff to site!) I truly adore her & she has handled all my service with golden gloves!
Carol was so helpful and professional, even waiting for me to get there after hours. The property is well kept and very clean, really good experience.
Carrie on staff is absolutely the best!! Professional, so nice, and always takes such good care of me and my family!!
I highly recommend this facility over any big name storage facility. The staff is amazing, they are very friendly, accommodating and always available if I need anything. The property is well secured, and very clean.
Clean property, friendly staff. Awesome place to store your valuable items. Management staff the best in Plano!!!!
Highly recommend Sun Belt Storage! Front desk/ staff is very friendly and helpful, Carol I think her name was very nice. She even held my baby and helped as I was filling the paperwork out. They even helped us when we lost our keys! The facility is very secured and clean. The prices are very reasonable too.
It has everything you want and need in a storage facility - cost effective, clean, easy access, perfectly sized storage spaces and excellent staff - Carol is great.
Every staff I have ever had to deal with at this place is super friendly and very helpful! No attempts to upcharge or any hidden fees, they were very upfront and really just tried to be as helpful as possible every step of the way. Move in and move out was very easy and accessing the facility is simple and the hallways are well lit and spacious enough for moving larger furniture. I would definitely recommend this place to anyone! Fantastic and would definitely use them again in a heartbeat!
The gentlemen that run this facility are top notch!!!! The facility is super clean, very secure, and they made the whole process seamless. I would highly recommend this storage facility!!!
Carrie the manager is a very sweet lady who will help you any way she can, the facilities are really nice and super clean, also the security is excellent.
We moved to Texas from out of state and Carrie was very accommodating and made us feel welcome. Facility is top notch. Always clean and well maintained. Carts readily available to make loading/unloading easy. Highly recommend!!
I would recommend this place to anyone. Very awesome workers. Superb customer service! I only used the services for 2 months but I was happy the whole time. 5 stars!!!
Great customer service and very friendly
Very clean, no problems and we would recommend again!
--Posh Five Trading Co
Extremely clean, well maintained Always helpful!
Highly recommended! Carol and Keith are the best! Great customer service and friendly! The facility is clean, secure and reasonable.
Had a wonderful experience with obtaining a storage unit at Sunbelt. Carol was super helpful and patient with me through the process. The facility is immaculate, has tons of security features (gates, cameras, code in, code out and much more) that made me feel safe storing my items there. I highly recommend you check them out!
Very clean and nice. Carrie was very helpful. Great experience!!
I could not be more pleased with the location and how nice this facility is. I have never had to rent a unit before until now. Carrie Waite the store manager at Forney is wonderful. I’ve definitely made a new friend in the process.Go see how clean and nice this location is.
Friendly and helpful staff really shined forth during a personal crisis.
The facility is kept clean and the isles are wide enough that I can maneuver a large truck easily. The staff here is top notch.
One of the smoothest processes I've ever had renting, In one call I was able to set up my appointment with the specific unit i wanted. Despite only renting for a couple of months, Sunbelt allowed me to utilize a special which discounts two months in half. Zero complaints about the pricing. The facility is clean, and very well kept, though what stood out from Sunbelt is their customer service. Both Carol and Keith at the front desk were polite and thorough in regard to which papers I needed to sign, and how they came to the price of my unit. The internet had been down during my visit and it seemed to be a inconvenient day for both Carol and Keith, though it did not stop them from being incredibly pleasant during the renting procedures. 5+ stars if I could
Great customer service. Facility has great space to drive through. Well lit at night.
Carol and Keith are absolutely fantastic! They were super friendly and made sure to explain everything really thoroughly. The facility itself is really extremely clean and high quality. I couldn't recommend this place enough!
The manager, Carol, is very sweet! She gave us discount after discount and even waived our starting fee. They have affordable prices and great insurance. Highly recommend!
Glad I moved from Public Storage to Sunbelt. Sunbelt is very clean and cheaper!!
This place is great. Management and staff made the entire experience easy. If you are looking for storage in Forney, give them a chance.
Constant service with a smile! Always helpful and bend backwards to meet customers needs. Exceptionally clean and maintained!
This is our first experience of dealing with self storage, and although they are brand new and still working out the kinks Carrie and Carrol couldn't have been more friendly and helpful. The facility is sparkling and clean of construction residue and the spaces are spotless. Their pricing is very competitive even without the incredible grand opening special.
I so love this place! Very Clean and huge driveway and friendly management..
Great place, great customer service. I'll definitely recommend this place.
--Baffour Osei Akoto
Love this place carol is amazing
Clean and easy access, rates about average for the area.
I needed a self storage in Plano due to a move. I looked at all the self storage in the area and SUN BELT by far is the best. The facility is one storey with sooooper wide aisle with both climate controlled and non climate controlled. Carol the manager keeps the facilty immaculate and the customer service is awesome. If i could i would give 6 stars ⭐️ for my experience here. I recommand sun belt to anyone who needs self storage.
Carol is awesome! She is so sweet and a pleasure to talk to. Her property is always clean and she will give you great deals at move in. Highly recommend this facility PRIMARILY because of Carol's customer service. Give that woman a raise!! haha.. She deserves a fat bonus for her hospitality.
Great storage facility, close to home. Attention from Carol is top of the line. She is attentive and actually monitors the facility, I say this because I left my unit open one day and she called to let me know.
My family and I were in a difficult situation and had to move and store all of our belongings into storage until we could close on a house. Carol the facility manager was able provide clean, affordable and easily accessible units for the movers and I to store and move my belongings. Carol went above and beyond to help me through a difficult time. Thank you Carol!!!! I highly recommend Sunbelt Self Storage in Plano, TX.
Best storage facility in the area, hands down. Carol is awesome, the facility is always maintained. Prices are great, access hours are on point. Id called other places before I talked to Carol and no one else seemed to care that I needed a storage unit asap. At Sunbelt I was taken care of with no issues at all. Im still renting to this day, I wouldnt recommend any other place for storage needs.
They have great customer service and it is a very nice clean facility I'm speaking for the Grand Prairie location. Mike helped me out he was awesome!
well kept area in excellent customer service. Mike is amazing
--Flor Bella Boutique
This place has amazing customer service! I already liked this place, but we had an emergency issue with our storage and the property manager rushed over at 10pm to help us.
Clean, convenient hours, manager is chatty and knowledgeable.
Michael, the manager, is a great guy to talk with.
Carol is great, she showed us several units so we could pick out the one we liked best. She worked with us so that we would have a unit in the size we wanted for the date we needed it. All of the units were clean. The facility is new and well mainlined and shows great pride in management. Probably best self storage in Plano.
Enjoyed the 4 months I stored at this facility mainly due to the attentive manager. I haven't seen an employee that actually cares (gives a %#*!) like she does in many years. The facility is new and set up well for accessibility. Security monitoring is very high tech. Great place will use again.
Highly recommended. The manager Mike was outstanding. He was very friendly, knowledgeable and professional. The grounds were very clean and well-kept unlike the majority of storage facilities. I couldn't have been more pleased with Sunbelt Self Storage.
We love Carol, the manager of Sunbelt Storage in Plano. She is a bundle of energy, enthusiasm to help her customers and extremely informative. She made suggestions to us and made sure that we were happy. The unit was absolutely spotless - though it looked clean, she insisted on cleaning it again before we moved in. The storage building is new, spotless and very well managed - the security appears to be terrific and we trust that our items will be safe. Couldn't be happier with Sunbelt and Carol.
Great prices, awesome management, clean, manicured landscape. Even has an awesome water tower behind it. Friendly service.
This facility is new, clean and and managed by an experienced and professional staff. This was my first time to rent a storage space, but after touring several other facilities, I am glad I waited for this one to open. Carol, the manager, always has a smile on her face. I recommend this place to anyone
Great customer service. Manager carol provided me with a great deal on two units very classy place i would recommend this place to everyone
Our experience with Sunbelt Storage was an uneventful and unremarkable experience...everything went as expected. Sounds like "ho hum" but saying our rental went as expected is a great thing in my opinion and was made even better by the attentiveness we received on each and every time we engaged the manager...Carol. From our initial rental back in late Oct 2015 until mid-Jun 2016, Carol was very attentive and responded quickly to our emails and was usually available in the yard to ensure we were doing okay (she did the best she could to balance customers both in the yard and in her office). We used Sunbelt to store our household items while we transitioned to our new home. We would most certainly use Sunbelt Storage again..come to think of it, our kids will need storage...in the near future. Finally, and know I this is a bit looong, but I just want to point out that I did read the other comments and from ourfirst-hand experience Carol did and does a great job...thank you Carol!!
I am a college student and needed a place to put my things during the summer. The storage units are clean and easy to use. This is a well kept facility.
I used Sunbelt to store my things during a move and had a wonderful experience. Carol was so nice and friendly - she helped me decide on a size and I knew I was in great hands. The property was very clean and well maintained. I will definitely be back when I need storage again!
Carol is amazing! Super nice and helpful. We are in good hands!!!
Not only is the current deal they have going on great, but the customer service there is amazing! Carole there is the best! Will definitely do business there again if I'm ever in need of storage! Thanks Carole!
Clean, easy, hassle free, friendly staff and good location
Good new storage location. Carol is the best.
People very nice...just wish you gave discounts to Veterans
They were wonderful ,I don't have anything else to say,the sales lady was great
I needed a parking space and a large unit. Carol was very helpful and I was able to rent a unit and parking space right next to each other. The facility is very clean and well maintained.
Carol was excellent. Her level of professionalism and presentation was over any standard of rating. Thank you
I would highly recommend Sunbelt Storage to anyone needing a clean, safe, climate controlled environment for storing personal possessions. Thank you Carol for assisting us during our time of transition into our new home. We will certainly choose Sunbelt Storage again for future storage needs.
--Madeline Morton Ewbanks